At Shenzhen CKW-Group, we serve a global customer base through a growing network of international agents and regional support offices. Our service system is designed to provide fast response, reliable support, and hands-on technical assistance wherever you are.
To better serve our overseas clients, we’ve established trusted partnerships and after-sales support locations in key markets:
- Germany – Local Agent
- Russia – Local Agent
- South Korea – Local Agent
- Vietnam & Malaysia – After-Sales Service Offices
Vietnam Office Address
146 Duong Binh Thanh, Bac Ninh City
We stand by the performance of every vision inspection system we deliver. Our after-sales services include:
Warranty & Technical Support
- Full 1-year warranty from the date of official system acceptance
- Free repairs for non-human-caused failures during the warranty period
- On-site service within 24 hours (in-province) or 48 hours (outside province) after issue report
- Post-warranty service only includes the cost of replacement parts no labor charges
Delivery, Installation & Training
- Free delivery to your specified site (within the province)
- Free installation and comprehensive operator training to ensure smooth system use from day one
At CKW-Group, we’re committed not just to delivering advanced inspection equipment but to ensuring you get long-term reliability and support that helps your business thrive.
